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Assembly Freezing / Not Responding

Under Review

Hi,

As soon as I try to change anything in the parent assembly, such as the depth or the name, the program stops responding.

All of the child items appear to be working correctly; it is only the parent assembly that gets stuck and becomes unresponsive.

This is as far as I can get before everything becomes blocked. It is extremely frustrating, as this issue has now been happening for the past three days and nights and is preventing me from progressing with my work.

Could you please look into this as soon as possible?

Hey Steve, thanks for reporting! The dev team will dig into this.


Does this issue happen with templates or just takeoffs, and does it happen when you have no takeoff sections?

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Hi Lorin,

@Sam from the Australian ZZ division has full access and will be able to provide a better explanation than me. We had a chat this morning, and I shared my screen with him so he could see exactly what is happening.

The Templates are working fine; the issue only occurs in Takeoff.

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Thanks for the follow-up! Sam sent the dev team the recording of the meeting, as well as some of the errors in the console, right after I replied to you. 🙂

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