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Notice something not working quite right? Let us know here so we can fix it.
Hip Valley Segment
22h 6m
Within 'Templates' I created a beam with the Hip/Valley tool and added the specific beam type from 'Items' and set the item properties to round up...
2 Replies
Planned
Drag and Drop Takeoffs not working when "Group by" is used in the Takeoffs tab
2d 15h
In the Takeoffs tab, when I group by folder, layer, or takeoff type then I can no longer drag and drop takeoffs (or folders) up or down in the lis...
1 Reply
Under Review
Help Button Broken Links
2d 20h
There are a few links, Training Videos and Community, in the (?) at the top right that don't work. I got to them through the community tab, but w...
1 Reply
Completed
concurrent operations on the same resource, please try again
3d 16h
This happened on two computers both which have limited resources. When 20+ takeoff items are deleted the begin to resurect themselves shortly aft...
6 Replies
Completed
Batch Rename
15d 17h
When I rename the page number only for one page it's working, but when i try to rename all it gives the Batch Rename window and after clicking Bat...
3 Replies
Completed
Adjust Manual scale font size or Clear previous page scale when re-scaling using the manual method to decrease font size
16d 19h
1 Reply
Completed
Automatic Page Naming
16d 19h
When trying to use the automatic page naming/numbering function on after importing multiple PDFs, the automatic naming seems to only apply to page...
3 Replies
Completed
Clicking the + new section button on an item on the Takeoff Totals panel does not update 'selected item' indicator's position on the panel
16d 19h
In the example below, I was adding a new section with Linear 3, but Linear 1 still had the "gray selected" box around it after I clicked Linear 3,...
2 Replies
Completed
Takeoff Element has got deleted when it is not supposed to.
67d 12h
1. When I create new takeoff while I'm looking into Legend page and then I need to do this takeoff using another Plan page, the takeoff I just cre...
2 Replies
Completed
Errors when export to CSV
74d 19h
3 Replies
Completed
PDF file uploads turn out blurry
88d 19h
Not sure if this is a bug or not, but when I upload some pdf files they turn out blurry where the text is difficult to read. Here is an example:...
4 Replies
Planned
Text modifications on last line item on extraction tool are ignored
89d 17h
With the extraction tool, when you modify the string of text that it pulls for each item it's going to create, none of the text you delete on the ...
3 Replies
Completed
Select Pages to Upload module when adding PDFs sometimes locks up/takes a long time to finish loading thumbnails
122d 10h
Experiencing some type of performance issue on a large set of plans, and I'm on a fast internet connection. Would like the ability to...
3 Replies
Completed
Delete confirmations only appear when deleting a takeoff item from the panels
122d 10h
I noticed that the prompts do not appear when you delete takeoff items straight off the takeoff screen, only when deleting them from t...
2 Replies
Completed
Cursor disappearing
122d 14h
Multiple users report that their cursor disappears entirely until they click outside of the browser, and then back in the browser. This started ha...
4 Replies
Completed
Adding Posts to Community
124d 13h
Problem: I am using Microsoft Edge because that is the company standard at my company. However, when I am creating a post within Community and c...
2 Replies
Completed
Chat box bubble blocks view of bottom area of takeoff panel
129d 15h
Would like to be able to minimize/hide it, or the ability to move the bubble elsewhere on the screen
4 Replies
Completed
Scroll bar on the pages panel does not update its position when pressing back/forward buttons on browser
129d 20h
I am not sure if this falls under the category of feature request or bug, but when you use the back/forward buttons on a browser to go to a previo...
2 Replies
Completed
Right clicking/middle clicking interrupts linear tool when you are trying to draw a single segment
129d 20h
When I am trying to draw a single line by holding down the left mouse, if I need to scroll/pan with right mouse button or middle mouse button whil...
4 Replies
Completed
When exporting from the newly added reports tab, data shown in the created by and updated by fields are scrambled
135d 14h
Instead of showing the name of the user in the csv or xlsx file in these columns, it shows a string of characters
5 Replies
Completed
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