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Labels in templates - items disappearing.

Completed

Some of my folder labels disappeared this morning. This happened last time there was an update but a few minutes later they all came back.




0

Thanks for reporting. We will dig into this right away.

I apologize I didn't put this in the bug reports.

I just realized the issue isn't the labels disappeared. The items were removed from the folders.

Sorry about the hassle. We are working on a repair, and will have it fixed soon. All the data is still there. Please don't try moving them, and we'll get it fixed up.

We just finished a repair on this. Is it working properly for you now?

Yes sir. Thank you

Thanks Rulon. Sorry about that. We had made an update that allowed items with sub-items (for future advanced assemblies), and just needed to fix 1 small bug.

Jes 217d 12h

I'm noticing a similar issue (still occurring right now). When I copy & paste a template takeoff that I've already used, the items aren't attaching to it like children. They're getting pasted without being linked.

Jes 217d 12h

Nevermind spoke too soon (it's still not attaching items to the takeoff object on a paste)

Jes, I'm having Lorin contact you to see if we can jump on a qucik Zoom call to get more details. We will fix ASAP.

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