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Labels in templates - items disappearing.

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Some of my folder labels disappeared this morning. This happened last time there was an update but a few minutes later they all came back.




Thanks for reporting. We will dig into this right away.

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I apologize I didn't put this in the bug reports.

I just realized the issue isn't the labels disappeared. The items were removed from the folders.

Sorry about the hassle. We are working on a repair, and will have it fixed soon. All the data is still there. Please don't try moving them, and we'll get it fixed up.

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We just finished a repair on this. Is it working properly for you now?

Yes sir. Thank you

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Thanks Rulon. Sorry about that. We had made an update that allowed items with sub-items (for future advanced assemblies), and just needed to fix 1 small bug.

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Jes 375d 23h

I'm noticing a similar issue (still occurring right now). When I copy & paste a template takeoff that I've already used, the items aren't attaching to it like children. They're getting pasted without being linked.

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Jes 375d 23h

Nevermind spoke too soon (it's still not attaching items to the takeoff object on a paste)

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Jes, I'm having Lorin contact you to see if we can jump on a qucik Zoom call to get more details. We will fix ASAP.

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