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Doug Burwell
1d 7h

Pretty bad lagging today. 1.8.26

I'm used to ZZ lagging with more robust plans. Pretty normal, but comes in and out.


Today it's a lot worse (1.8.26). Checked on multiple computers, and I'm having the same issue.


Internet connection is strong. No issue there.


thanks,

1
Heber Allred zzTakeoff1d 7h

Hi Doug. Yesterday we had a few server issues, but today the servers have been running very smoothly. There are some significant improvements for speed in larger sets of plans coming out very soon (in the upcoming release). Hopefully this resolves the issue you are seeing.


Is there any specific task that you are performing that is showing the lag (such as editing properties, or clicking points to do takeoff)?

Kyle Bonde - Vertical GC 20h 18m

Here is what I'm seeing today 1/9 with lag on loading plans. LINK

Heber Allred zzTakeoff9h 15m

@Kyle I'm guessing it's a connection speed issue from the hotel (in this case).


Primary speed issue causes:

1. Client Side - Lots of takeoff data...being addressed with the new update.

2. Server Side - We've added even more memory and an additional server. So far it's been very smooth since (at least server side based on memory usage & CPU graphs).

3. Connection - likely the cause in this case


Thanks for all the feedback. We will keep testing and improving.

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