Suggestion for Improved Upgrade Notifications

Hi zzTakeoff Team,

Firstly, I’d like to thank you for all the ongoing updates and improvements you’ve been making to zzTakeoff. It’s clear a lot of effort is going into developing the platform, and it’s genuinely appreciated, and it is great to see the team pushing forward.

I’d like to share some constructive feedback based on a recent experience.

I’m located in Australia, and while I understand that you sent out a notification regarding the scheduled system upgrade (based on U.S. time, and around the world times), I must admit I had forgotten the exact timing of the update. The software became completely unavailable at around 12:00 PM Australian time while I was actively working on an estimate. Unfortunately, I was in the middle of building a complex formula and did not have the opportunity to save my work before the system went offline.

I understand that disruptions like this can happen to any user depending on timing, and it’s always someone who is affected, lol, this time hopefully it happened to be me only, I really mean it, and I completely understand and respect the need for system upgrades, but as constructive suggestion, it would be extremely helpful if, in addition to the email notification, there was an in-app warning or pop-up message ahead of the shutdown re.. something along the lines of:

“Please save your work and finish any critical tasks, as the system will be going offline shortly for a scheduled update, the same way the upgrade warning was issued when access is no longer available.”

This would give users on any different time zones a fair chance to prepare, save their work, and avoid disruptions especially during critical estimating tasks, wherever we may be around the world.

I hope this feedback helps improve the user experience even further, as zzTakeoff is a very powerful tool and continues to move in the right direction.

Kind regards,

Steve G

Pushing for smarter estimating systems in zzTakeoff

From Australia