Go into the view and put it on default view. that may fix it for you.

do you have the grey folders on?

I see my First post didn't finish lol.

do you have it filtered?

If you move them above the folder they are nested in, they will remove and go above it. Click and drag.

Another thing that would be nice is the ability to delete the link and create a new one.

Jeffery, one of the things you could for the join portion of your message is to highlight both segments then right click on one of them and select "Merge Linears". Note: this only works if they are...

Different browser as in one on Edge and the other on Chrome? I noticed if I use Edge for both windows, if I open chat on one it opens on the other.